Skype audio not working on Windows 10 is common issue for Skype users. These days, working from home is the norm. To get things done and organize digital meetings and conferences, companies and organizations worldwide are turning to collaboration platforms like Skype, Zoom, Google Meet, and WebEx. You may have experienced audio from your side ruffling or not working as expected when on a call. The problem finds in the Skype app for Windows 10.
The problem could be caused by several things, including audio drivers, Windows audio, program settings, or a recent problematic update. In this article, we’ll go over all options for resolving the Skype audio problem on Windows 10. Let’s get this party started. Follow the instructions and get ready to work on Skype again.
1. IN THE SKYPE APP, CHECK THE AUDIO SETTINGS.
Microsoft has added a helpful feature to the app that allows users to verify the audio and video quality of Skype calls. You may access the settings menu by tapping the three-dot button at the top of the Skype app.
Maintain a high volume level on the speakers. Go to the audio & video section of the Settings menu and turn on automatically updating microphone settings. You can also use the previously described option to test audio. You can also make a free trial call using Skype.
2. RESTART THE AUDIO SERVICE IN WINDOWS.
Microsoft can restart the Windows audio service. If there is a problem with the Windows audio service, it may disrupt Skype audio calls.
1. Select the Windows button in the bottom bar with a right-click.
2. Selecting Run will bring up the Run dialogue box.
3. Type services. msc in the Run command box and hit the OK button.
4. It’ll bring up the services menu. Look for the Windows Audio option in there now.
5. If the service isn’t working, right-click it and pick Start from the menu, or tap the Restart or Resume button if it is.
6. Restart the machine after the process is finished to see if the Skype audio is working.
3. PERMIT SKYPE TO CONTROL THE SOUND.
Third-party apps can control the system’s default sound and audio. By default, it is turned on. However, if the option is turned off somehow, it’s time to double-check that it’s switched on. Take the actions outlined below.
1. In the desktop bar, right-click on the speaker icon.
2. Select Sounds, then Recording from the drop-down menu.
3. Step 3: Select the default Microphone Array by double-clicking it.
4. The Microphone Array properties window will appear. Go to the Advanced menu now.
5. Switching on the Exclusive mode allows programs to assume sole control of the device.
6. Click Apply and then OK. Check to see if the Skype audio has started working.
4. Must reinstall Audio drivers.
On Windows 10, audio difficulties might be caused by obsolete or corrupted audio drivers. The necessary drivers for your Windows 10 PC may be found here—Right-click on Sound, Video, and Game Controllers and select Properties. Right-click on the Windows button to Open device management. You can now open Skype to listen to the audio. You can now open Skype to listen to the audio.
5. CHANGE THE AUDIO DEVICE BY DEFAULT.
1. Right-click on the desktop bar’s speakers icon and select Sound.
2. Select the playback option from the menu.
3. The list of third-party speaker accessories currently linked to your Windows PC can be found.
4. Set the relevant setting as default by double-clicking it.
6. VERIFY THE STRENGTH OF YOUR INTERNET CONNECTION
You may experience distorted audio during Skype chats if your home internet connection is slow. When Skype detects a sluggish internet connection, it reduces the audio quality to keep the calls going.
You might wish to use a service like Fast.com or Speedtest to check your internet speed. For a better experience, you might want to try switching to a wired connection.
If you follow the methods above, you can resolve the Skype audio problem on Windows 10.
Join the discussion